Privacy and Cookies Policy.
Updated: 10th February 2024
1. ABOUT THIS PRIVACY AND COOKIES NOTICE
1.1 This website (the Site) is operated by Annings of Dorset, a trading name of Beautiful Barnets Ltd (“we”, “us”, “our”), a company incorporated in England and Wales under company number 11107332. Our registered office is at Beautiful Barnets Ltd, 2 Olivers Cottage, Post Office Lane, Dummer, Basingstoke, Hampshire, United Kingdom, RG25 2AE.
1.2 We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the General Data Protection Regulation 2016/679 (the GDPR) and any other applicable UK legislation (together, Data Protection Law).
1.3 When you interact with us or use the Site, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it. This privacy and cookies notice explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data. Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
1.4 This notice was last updated on the date shown at the top. We may change this notice at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
2. WHAT INFORMATION DO WE COLLECT?
2.1 We collect, store and use personal data about you for running and maintaining our Site, including:
2.1.1 Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2.1.2 Information provided voluntarily by you. For example, when you register for information or make a purchase.
2.1.3 Information that you provide when you communicate with us by any means.
2.1.4 Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
2.1.5 Information obtained through our use of cookies and similar technologies
3. HOW WILL WE USE YOUR PERSONAL DATA?
3.1 We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
3.1.1 To provide information to you that you request from us relating to our products or services.
3.1.2 To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
3.1.3 To inform you of any changes to our website, services or goods and products.
3.1.4 If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
3.1.5 Your name and contact details — to contact you with information, newsletters and marketing materials about our products and services
3.1.6 Your contact history — to provide customer service and support.
3.1.7 Saved items in online shopping basket — to sell products and services to you
3.1.8 Purchase history — To find out what products you like
3.1.9 Browser, device and Site usage information — To improve the Site, To protect the Site against fraud, To set default options for you, such as language and currency
3.1.10 Information from linked accounts — To enable you to log into the Site simply without having to create a specific account
3.1.11 Responses to surveys, competitions and promotions — To run the survey, competition or promotion.
3.1.12 Customer comments and product reviews — To improve our products and services. Where relevant, to establish, exercise or defend legal claims.
3.1.13 Information generated in the course of the use of our products and services — For internal research and development purposes. To improve and test the features and functions of our Site
3.1.14 To meet our contractual commitments to you.
3.2 Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
3.3 We may share customer information with third parties to perform services on our behalf relating directly and exclusively to our own goods or services.
3.4 We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
4. HOW DO WE SHARE AND STORE YOUR PERSONAL DATA?
4.1 When we share personal data, we do so in accordance with Data Protection law. We may share certain personal data, where necessary, with employees, contractors, consultants or advisers, to facilitate sales and for general commercial purposes. In addition, where necessary, your personal data may be shared:
4.1.1 Where we are legally required by law to disclose your personal information.
4.1.2 To further fraud protection and reduce the risk of fraud.
4.1.3 in connection with any legal proceedings or prospective legal proceedings;
4.2 We may also provide third parties with aggregated but anonymised information and analytics about our customers. Before we do so we will make sure that it does not identify you.
4.3 In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
4.4 Unfortunately the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
4.5 We will retain your personal information no longer than is necessary for the purpose we obtained it for. This reduces the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years from the time of your last order with Annings as required by existing legislation
5. USE OF COOKIES AND SIMILAR TECHNOLOGIES
5.1 We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.
5.2 We use the following categories of cookies and similar technologies on this Site:
5.2.1 Strictly necessary cookies: These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
5.2.2 Analytics cookies: These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
5.2.3 Customization cookies: These cookies allow the Site to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies cannot track your browsing activity on other Sites.
5.2.4 Security cookies: These cookies form part of our security features, for example, by helping us detect malicious activity or violations of our terms of use.
5.2.5 Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
5.2.6 Targeting or advertising cookies: These cookies record your visit to the Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
5.3 We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: Google
5.4 When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
5.5 You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to either change the settings on your browser or use the cookie manager tool on the Site. See https://www.allaboutcookies.org/manage-cookies/ for information on how to change your browser settings. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.
5.6 To find out more about cookies please visit www.allaboutcookies.org.
6. THIRD PARTY LINKS
6.1 This Site contains links to other websites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other Sites which you choose to access from this Site. We encourage you to review the privacy policies of those other Sites, so you can understand how they collect, use and share your personal information.
7. ACCESS TO INFORMATION
7.1 In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
8. CONTACT INFORMATION
8.1 If you have any concerns or would like further information about our use of data or this notice in general, please do not hesitate to contact via the website contact form.